At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Medtronic is among the largest medical technology companies in the world. Through innovation and collaboration, Medtronic helps to alleviate pain, restore health, and extend life. Last year, our medical therapies for the treatment of over 40 major conditions improved the lives of more than 75 million people around the world. This role is critical to the success of Quality Management System Transformation in Service Operations, providing the expertise needed to drive key projects and ensure alignment with our quality and service goals. This role is remote based in Colombia. Responsibilities may include the following and other duties may be assigned: Plan, perform and implement process improvement initiatives (such as Lean or Six Sigma). Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collect data to identify root cause of problems. Measure performance against process requirements. Provide consultation on the use of re-engineering techniques to improve process performance and product quality. Deliver presentations and training courses including measurement, analysis, improvement and control. Manage the quality management system transformation program and program tools. Provide expertise and guidance in interpreting policies, international medical device regulations standards such as ISO 13485 and their impact on Medtronic's operations. Support the quality assurance programs procedure and policies maintenance and their regular updates. Required Knowledge and Experience: Bachelor's degree in administrative areas. Five or more years of work experience in Quality or business improvement projects, implementing process improvement initiatives. Fluent in English. Excellent interpersonal and influence skills including efficient collaboration, effective negotiation, and creative problem solving. Proficiency with MS Office and experience with networks and applications. Working knowledge in Power BI and Data Visualization tools. Expertise auditing experience to ISO 13485, CAPA compliance and investigation techniques, and experience with e-quality systems such as TrackWise, document and record control systems is advantageous. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees' lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. We are engineers at heart—putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor, to the conference room, every one of us experiments, creates, builds, improves, and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. #J-18808-Ljbffr