Location: Aurora, CO
Duration: 1 day project on 10/31/24
Pay: $25-32/hr DOE
Education and Certifications:
High school diploma or GED (required)Associate's or Bachelor's degree in Computer Science, Information Technology, or related field (preferred)Industry certifications such as CompTIA A+, Network+, CCNA, or vendor-specificPOS certifications (highly valued) Technical Skills: 1.
POS Systems:
Installation, configuration, and maintenance of POS hardware and softwareTroubleshooting POS system issues (both hardware and software)Performing software updates and upgradesProgramming and configuring credit card terminalsImportant: Have knowledge on various POS devices so they can Recommend newPOS Software and Hardware2.
Computer Hardware:
Building, repairing, and upgrading desktop and laptop computers Installing and configuring computer peripherals (printers, scanners, etc.)
Diagnosing and resolving hardware issuesImportant: Have knowledge on various computer devices so they can recommend new POS Software and Hardware3.
Software:
Installing, configuring, and updating operating systems (Windows, macOS, Linux) Troubleshooting software issues and conflictsImplementing and maintaining antivirus and security software4.
Networking:
Must have knowledge or experience working with an Internet Service Provider (ISP)Setting up and maintaining local area networks (LANs) Configuring routers, switches, and firewalls Troubleshooting network connectivity issues Understanding of TCP/IP, DHCP, and DNS5.
Mobile Devices:
Configuring and troubleshooting mobile POS systems Supporting tablets and smartphones used in business operations Soft Skills:Excellent problem-solving and critical thinking abilities Strong customer service and communication skills Ability to work independently and as part of a team Effective time management and prioritization skills Attention to detail and adaptability to new technologies Additional Requirements:5 - 10 years of field experience in POS or related technical support rolesFamiliarity with inventory management systemsKnowledge of payment card industry (PCI) compliance standardsUnderstanding of basic accounting principles related to POS systems