This is a remote position.
Schedule: 20 hours/week, flexible Client Time: Montreal, CA Client Overview Join a thriving e-commerce venture based in vibrant Quebec, Canada.
This growing business leverages cutting-edge platforms like Shopify to deliver exceptional products and services to a diverse, bilingual customer base.
As they expand their reach, they're seeking a talented individual to support their mission of providing top-notch customer experiences and streamlined operations.
Dive into a dynamic role as a Virtual Assistant for an innovative e-commerce company.
You'll be at the forefront of customer interactions, managing inquiries while maintaining the brand's unique voice.
This position offers a blend of customer service excellence, administrative prowess, and creative problem-solving.
You'll have the opportunity to contribute to various aspects of the business, from crafting engaging emails to conducting vital research.
If you're passionate about e-commerce, fluent in English, and thrive in a fast-paced, evolving environment, this role offers exciting growth potential and the chance to make a significant impact.
Responsibilities Provide stellar customer service in English, addressing inquiries promptly and professionally Manage email communications, capturing the company's distinct tone and style Conduct comprehensive research on business-related topics and market trends Assist with Shopify store management, including basic updates and maintenance Contribute to SEO optimization efforts to enhance online visibility Handle diverse administrative tasks, supporting smooth business operations Potentially create basic graphics using Canva for various business needs Adapt to evolving business needs, taking on new challenges as they arise Requirements Fluency in English (written and spoken) is essential, French is a plus Exceptional communication skills with a keen eye for detail Ability to understand and replicate specific brand voice in written communications Familiarity with e-commerce platforms, particularly Shopify Strong research skills and analytical thinking Self-motivated with excellent time management abilities Proficiency in standard office software and online tools Basic understanding of SEO principles Familiarity with Canva or similar design tools is a plus Flexibility to grow with the role and take on additional responsibilities Reliable internet connection and comfortable with remote work environment Independent Contractor Perks Permanent work-from-home Immediate hiring Steady freelance job ZR_16981_JOB