People Services Data Quality Specialist - Portuguese Speaker Location: Bogotá, Colombia About the job Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As People Services Data Quality Specialist within our People Services Team, you'll be involved in attending Data Quality and delivering the best service from the Bogotá Hub to Brazil, in Portuguese. Besides delivering the service, the challenge is to maintain and adjust the end-to-end process to best fit our clients' requirements and needs. Bringing new ideas, innovation, simplification, and harmonization of processes is a must! Main responsibilities: Handle day to day of Job Change and Org Management (Workday). Address WD data quality operational issues with stakeholders. Document processes and develop Data Quality articles to serve as source of information to our customer. Validate and Approve Job Change processes, regarding transfer and Career move (including IM) with the objective of supporting the resolution of problems involving the Workday tool and employees need to change job or data. Perform Org Management: Organization chart maintenance with the objective of supporting the resolution of problems involving the Workday tool and employees need to change Org data. Create and adjust Data Quality articles that support managers and users in the day-to-day operations. Respond to Tickets and requests related to their area of responsibility, as part of Tier2. Execute tests for Data quality in Workday purposes. About you Experience: Experience in Human Resources processes, knowledge of HR case management applications, and experience handling employee requests. Soft skills: Demonstrates strong communication and customer service skills, self-organization, and the ability to handle difficult situations, while working collaboratively to produce the best solutions for customers. Technical skills: Knowledge of Human Resources policies and procedures, previous experience with Workday or similar global HR systems, and experience managing ticketing platforms. Languages: English and advanced Portuguese (mandatory). Why choose us? Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. You'll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions. You'll be part of a truly diverse cross-cultural team and can have real business impact. Flexible working policies, including up to 50% remote work. Private medical care, life and health insurance, and gender-neutral paid parental leave. Colombia is one of Sanofi's key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation. Pursue Progress . Discover Extraordinary . At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. #J-18808-Ljbffr