People Services Coordinator

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. In joining our Human Resources team for the Bogota office , you will be responsible for delivering high-quality and professional service to our entire client base. In this role, you will impact our business by supporting critical functions that help People Operations run efficiently. The opportunity Provide fast, friendly, and efficient support and advice for staff on simple policy and procedure questions including self-service and navigation queries ('how to', 'where do I find'). Production of key employment documents including contracts/letters of offer, internal transfer letters, change in term letters etc. ensuring proper approvals are in place before issuing. Support Total Rewards team by ensuring leaves from carriers are entered timely and appropriately in People systems. Support Learning & Development with Learning Management System (LMS) reports, course set-up, and annual learning events. Manage new starter process and orientations, including working with recruiters, new employees, business services, supervisors, etc. Maintain and keep staff records up to date by processing staff data changes in relevant systems quickly and with a high degree of accuracy. Maintain up to date online staff files and records in compliance with applicable legal requirements. Support requests for reports as needed. Maintain a good working knowledge of People policies and self-service options. Support the delivery of critical People cyclical process such as performance appraisals, promotions, salary reviews and learning events. Support broader People initiatives by ensuring continuity and successful delivery of functional services. Contribute to a constructive culture that improves Arup's people's experience. Work on specific projects in the annual People plan (in or outside your area) independently or in a team as part of your growth and development. Partner with US-based HRBP to provide HR support to the Arup's Bogota office, including employee relations, performance management, recruitment coordination, and compliance with local employment laws. Process terminations and conduct exit interviews. Coordinate intern co-op and SENA programs. The skills Prominent level of interpersonal skills and integrity to handle sensitive and confidential situations and documentation. Strong service orientation with a demonstrated desire to go above and beyond. 4 plus years of experience working in the human resources field. Excellent written and verbal communications skills - ability to collaborate with all levels of the organization. Solid attention to detail in composing and proofing documents. The ability to prioritize effectively, balance assigned work and exceptional organization skills are required for our constantly evolving environment. Proficiency in or knowledge of using a variety of software applications, especially Microsoft Excel, Word and PowerPoint software and Human Resources systems. Bachelor's degree in business, Human Resources, or related field – preferred. Must possess excellent written, verbal, and communication skills with colleagues of all levels in English and Spanish required. Personal Attributes Strong client and service delivery orientation. Non-hierarchical, with the ability to engage and communicate with people at all levels in both technical and non-technical environments. Ability to maintain personal effectiveness particularly during periods of higher-than-normal workload. Self-aware, understands their role in the team and takes responsibility for own actions. Have a passion for people - enjoy looking for ways to improve and step up our quality and level of service. Please note that all applicants must apply directly via the job portal. The Benefits At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Benefits that Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. Flexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available. Life at Arup – Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our application process We will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly. Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Stay safe online. Recruitment fraud is on the rise, and Arup's name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process. #J-18808-Ljbffr