Participant Support Specialist And Moderator

Detalles de la oferta

Job description: Shift 10 am to 8 pm CST We are seeking an individual with flexible availability to work. They must possess the necessary knowledge and skills to carry out these tasks effectively. Required Skills: - Proficiency in Google Suite, including spreadsheets, formulas, schedule creation, and other record management functions. - Ability to conduct audits for consistency and demonstrate meticulous attention to detail. - Experience in data management and entry. - Proficiency in Canva to create certificates. - Data entry experience. - Attention to detail and ability to work on multiple projects simultaneously. - Effective communication skills. -Zoom recording processing, reports, and scheduling Responsabilities: Moderating Support Group sessions, Opening up the Zoom room for facilitators, taking attendance, monitoring the group's chat functions and content, and answering participant questions during sessions. ? Providing technical and connectivity assistance for participants and the GPS team. ? Responding to and managing all program-related questions. Monitoring email, voicemail, and text messages from participants. ? Providing troubleshooting for technical issues. ? Helping diagnose and prioritize issues with technology or process. ? Providing pleasant, kind, and generous customer service for a diverse participant population. Skills and qualifications - Hard and soft skills: Required Skills: - Proficiency in Google Suite, including spreadsheets, formulas, schedule creation, and other record management functions. - Ability to conduct audits for consistency and demonstrate meticulous attention to detail. - Experience in data management and entry. - Proficiency in Canva to create certificates. - Data entry experience. - Attention to detail and ability to work on multiple projects simultaneously. - Effective communication skills. -Zoom recording processing, reports and scheduling Job Type: Full-time Application Question(s): Do you have Proficiency in Google Suite, including spreadsheets, formulas, schedule creation, and other record management functions Language: English (Required)#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

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