RedValley , the fast-growing company in Medellin , is looking for an experienced Operations Manager to join our team! Our Operations Manager will be responsible for interviewing, selecting, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation amongst other responsibilities to make sure every that aspect of the team is taken care of. What You'll Do: Manage Office inventory/invoices Managing Office repairs Facilitating Recruiting Receiving and addressing general office concerns Organizing cultural activities (monthly lunch, game nights, holiday party) General Check-ins, discuss office/agent concerns with management to address proper plan of action General office introduction for ALL New hires - VIP Video Manage all callouts/PTO/latenesses - ensure supervisors are aware and coverage in place (coordinate with dept supervisor) Monitoring timeliness, general behavior/conduct - report to HR and dept supervisor Coordinating staff issues with supervisors and HR Assist with new employees onboarding Create a sustainable system for the Call Center - SOP What You'll Bring: C1 English level Experience in leadership of groups of 30+ members Overall leadership experience of 3+ years Full knowledge in computers and software oriented Ability to communicate effectively Punctuality, organization, initiative, time management and attention to detail We Offer You: Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado). One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. Private health insurance for you plus a family member. Special daily lunch discount with our associate restaurants around Mall La Frontera Job Type: Full-time #J-18808-Ljbffr