Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open – winning and failing as one. We're looking for an Operations Corporate Support Manager-Back Office to join our ever-evolving LATAM Commercial team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. What you'll own As an Operations Corporate Support Manager - Back Office, you will be responsible for overseeing the operation in the assigned market, ensuring excellent and consistent rapport with Worldpay team internal clients. You will act as the primary liaison for the Operations team's side of the internal client's relationship, including ongoing relationship management, escalations, project oversight, and service delivery. Ensure a positive and consistent relationship for the Operations teams with other Worldpay internal teams (Product, Development, Commercial, Strategic Expansion, etc) as well as with external partners. Serve as the primary point of contact for the Operations team to support problem resolution and ensure the correct operation of the acquiring product. Provide an analysis on how issues or planned changes in the operation might impact other teams or external customers. Support Development and Product teams with planned change validations. Monitor the overall performance of the assigned product and market operation, identify issues, propose solutions, and improvement opportunities. Ensure the correct configuration of the clients in the system/platform. Coordinate with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts. What you bring A strong aptitude to analyze and solve problems. The ability to have both an analytical and a 360° view of the status of our operation and how changes or issues might impact other teams or external customers. Demonstrates effective people skills and sensitivities when dealing with other teams and external partners. Strong organizational, prioritization, and time management skills. Ability to work both independently and in a team environment. Advanced level of verbal and written communication skills in English. Prior banking or finance-related experience is a plus. Worldpay perks - what we'll bring for you We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect: A competitive salary and benefits. Medical benefits. Paid time off. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our values seriously, and we live them every day. Think like a customer, act like an owner, and win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can't wait to hear from you. To find out more about working with us, find us on LinkedIn. #LI-AG1 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass #J-18808-Ljbffr