Operations Analyst Bogotá, Bogotá, CO - Accommodations Plus International Essential Functions: The operations analysts act to meet and minimize the impact on the customer as to changes or extra demands. Responsible for the operation as a whole, including monitoring systems, phone calls, e-mails, and messages from various sources. Report to the leader any item that may affect the operation. Analyze the best way to solve various problems related to the operation. Maintain clear and constant communication for the benefit of internal and external information. Prioritize daily activities effectively. Maintain fluidity and continuous information for the next work shift. Perform any other task requested by the hierarchical superior, as long as they are not excessively rigorous. Competencies: Problem Solving/Analysis Results Driven Managing Processes Communication Proficiency Planning Analysis Customer Service Relationship Management Crew Allocation Network Optimization Resource Allocation Required Education and Experience: Minimum 1 year in operations or airline crew scheduling experience is preferred. Bachelor's degree from an accredited college or university (Minimum ongoing). Hotel or Airline background will be an asset. Strong computer skills, with an emphasis on Microsoft Office products, especially Excel. Ability to effectively manage workload in a fast-paced atmosphere. Attention to detail and the ability to produce high-quality work is a must. Exceptional verbal and written communication skills. Outstanding relationship management and customer service orientation skills. Understanding of how political, social, and cultural differences affect successful partnerships. Flexible to work after hours based on business demand. Multilingual skills are a plus, preferably English or Spanish. Who We Are: API is the global leader for crew accommodation solutions, changing the way businesses manage travel. Our technology platform streamlines the crew planning process, making operations more efficient and enhancing the crew layover experience. We are looking for dynamic, creative, and tech-savvy individuals to join our team. Other Duties: Duties, responsibilities, and activities may change at any time according to business needs. Work Environment: This position operates in a professional office environment, routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. AAP/EEO Statement: Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of any characteristic protected by applicable federal, state, or local laws. #J-18808-Ljbffr