Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities.
We support companies through our Talent and Technology services.
We have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As an Operations Analyst , you will audit and verify processes and implement actions and controls to ensure productivity, process quality, and compliance with our value promises.
Some of your responsibilities are but are not limited to: Prioritize cash advances, meeting the maximum disbursement time established in the value proposition and selecting the correct terms and conditions applicable to the product: rates, payer, amount, load number, and payment method.
Process received invoices before the specified cutoff time, following the timelines set for audit and verification processes.
Request additional documentation, improved quality, or clarifications from clients and payers, and inform the Account Executive and all relevant instances.
Process documentation or relevant information to the account executive to prevent economic losses or portfolio deterioration resulting from the client-payer relationship.
Keep contact data in FactorSoft up-to-date for clients and payers: phone numbers, fax, email, websites, contact names, positions, and any other information facilitating management.
Submit requested follow-up and/or control reports, adhering to the structures and frequency specified for each case.
Name, identifying the client, type of request (purchase or fuel advance), and document type, the funding requests (invoice purchases) received in the operations folder, SOS folder, Trippak, or through any other designated channel.
Execute the audit process of documents using the criteria, applications, and tools that are applicable.
Record alert flags resulting from the audit process.
Confirm with potential payers the advances taken by clients, the existence of other discounts, and any alert flags registered by the audit, adjusting the final expected payment amount.
Ensure that the payer has all the required billing information for the payment to reach CashFactor and not directly to the client.
REQUISITOS MÍNIMOS What would help you succeed: Motivation/Commitment.
Goal Oriented.
Customer Oriented.
Quality and Detail Oriented.
Teamwork.
Minimum requirements: Studies: in International Business, Business Administration, Finance, Economics, Accounting.
Experience: At least 1 year of experience in collections, administrative roles or logistics industry roles Language: Advanced English skills.
B2+ or higher is required.
Perks: Schedule: Monday to Friday from 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m ., following the American Calendar.
Additionally, once a month , there is a shift during a weekday from 6:00 p.m. to 9:00 p.m., and one Saturday every month and a half from 9:00 a.m. to 3:00 p.m. Contract: Indefinite term contract + Benefits.
Location: Only for Bogotá or Cali .
This position will be remote.
Salary: $ 4'183.238 (Adter 6 months $4'436.768).