In search of a highly organized, detail-oriented office administrator with strong communication skills and a talent for holding team members accountable, ensuring smooth operations and exceptional customer service! Resolve Roofing in Columbia, MO, is seeking an Office Administrator to join our team. As a key member, you will play a crucial role in ensuring the smooth operation of our office and handling administrative tasks efficiently and effectively. The ideal candidate will have customer service experience, excellent organization skills, will be detail-oriented, have QuickBooks Online experience, and be adept at multitasking in a fast-paced environment. You will have the opportunity to work closely with our team to support our mission of delivering outstanding roofing solutions to our valued customers. Join Resolve Roofing today and be part of a dynamic, fast-growing company that values professionalism and teamwork. Perks of Joining Our Team: A supportive and inclusive work environment where your contributions are valued. Opportunities for growth and development both personally and professionally. Flexible hours and a focus on work-life balance. The chance to be part of a community-focused team making a positive impact. Responsibilities Office Organization: Maintain a well-organized office environment that supports productivity and efficiency. File Management & Organization: Keep both digital and physical files organized and easily accessible. Office Supply Inventory / Ordering: Manage office supplies to ensure the team has what they need when they need it. Invoicing & Collections: Oversee invoicing and collections to ensure timely payments and accurate financial records. Data Entry / Job Spreadsheet Accuracy: Ensure accurate data entry and maintain up-to-date job spreadsheets. Job Cap Out: Manage job completion tasks, including warranties and client follow-ups, to enhance customer satisfaction. Scheduling Appointments: Coordinate and manage scheduling for the team and clients, optimizing time management. Job Costing: Assist with job costing to ensure accurate budgeting and financial oversight. Phone Routing & Lead Intake: Handle incoming calls and lead intake, ensuring efficient routing and timely follow-up. Production Assistant: Provide administrative support to the production team to facilitate smooth project execution. Receipt Tracking: Organize and track receipts for accurate financial reporting. Permitting: Manage permitting processes, ensuring compliance with all local regulations. Employee Onboarding: Lead the onboarding process for new employees, ensuring a seamless transition into the company. Bookkeeping & Reconciliation: Use QuickBooks Online to maintain accurate bookkeeping and reconcile accounts. Sales Support: Provide administrative assistance to the sales team to help achieve sales targets. Event / Trade Show Coordination: Organize and manage company events and trade shows, ensuring they run smoothly. Travel Planning: Coordinate travel arrangements for team members as necessary. Fleet Registrations: Manage fleet vehicle registrations, ensuring they are up-to-date and compliant. License Renewals: Monitor and renew company licenses on time. Payroll: Assist with payroll processing, ensuring accuracy and timeliness. Fleet Management/Maintenance: Oversee the maintenance and management of company vehicles. Qualifications Customer Service experience. Basic QuickBooks Knowledge. Strong organizational skills. Excellent communication abilities. Detail-oriented mindset. Compensation $55,000 - $60,000 yearly About Resolve Roofing What We Offer: Earning Potential: Base salary plus a bonus opportunity. Training and Development: Comprehensive training to ensure your success and ongoing professional development. Supportive Team Environment: Work with a team of dedicated professionals who are committed to your success. Benefits: Bonuses/Incentives, paid time off, and partial healthcare reimbursement. Work-Life Balance: We understand the importance of balancing work with personal life and strive to provide a flexible and supportive environment. #J-18808-Ljbffr