OCC Training Manager Bogota, Cundinamarca, Colombia | Frachttransport und Kundenservice | Vollzeit | CO2122453 Build and promote great relationships with colleagues, design customer experiences that inspire loyalty.
You are the most important pillar of our success.
You make the difference.
Your Role We provide state of the art training strategy, concepts and material to the Kuehne + Nagel Seafreight organization.
Improving market environments, fostering continues learning within a global network providing the best customer service performed by a multicultural team.
Your Responsibilities • Design, creation and implementation of strategies for e-Learning and distance learning.
• Developing training material (storyboard, exercises, tests, handouts, trainer scripts, documentation) for individual and classroom courses for various target groups.
• Maintaining a professional training system used for all training activities.
• Designing and developing new Release Training based on manuals and testing.
• Identifying further key training areas in Seafreight Systems applications, designing and developing new training programs.
• Interacting with the Regional Trainers to ensure new processes training are deployed effectively.
• Reporting, monitoring and administration of the training activities via Training Management Tool and Web Intelligence, for all Seafreight Systems product trainings.
• Regular exchange and alignment of trainin Your Skills and Experiences University degree in business / logistics or operational SF knowledge • Operational sea freight understanding • Excellent communication skills • Analytical as well as process and solutions minded • Able to work independent as well as in a team • Microsoft Office • Business Intelligence Skills • Business English