Mobile Level Engineer Ims | Infinite Computer Solutions | Colombia Job Description: Join an amazing company where you can work with cutting-edge technologies and platforms. Give your career an Infinite edge, with a stimulating environment and a global work culture. Be a part of an organization where we celebrate integrity, innovation, collaboration, teamwork, and passion. A culture where every employee is a leader delivering ideas that make a difference to this world we live in. Will be in charge of Level 2 in the NOC structure to monitor the mobile IMS core network. Knowledge of Unix, NFV, vMSS, and VoLTE is required. Strong knowledge of core network protocols, including C7, SIP, and Diameter. Responsibilities include, but are not limited to: Level 2 incident resolution. Health Check and Maintenance Operations on in-scope network elements and infrastructure. Severity 1 to 4 Incident triage, support, management, restoration, and recommendations. Root Cause Analysis Support, post incident or event. Major Incident, Problem Management, Change Management (Process participation and Support). Creation and maintenance of processes and procedures for T2 tasks. Provide Support for network configurations, expansions, installations, integrations, and updates. Maintain and update all network documentation, process configurations. Interface with and support all internal and third-party support providers and vendors in the management and resolution of incidents. Monitor Network Capacity and provide weekly/monthly reports or as required on areas of concern and overall performance. Provide training and procedure enhancements to T1 support team where applicable. Maintenance and update of Knowledge Base as required. Review of events and alarms outside the persistence's or rules configured for TK generation. Share restoration processes and Troubleshooting. Qualifications: You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Minimum Qualifications: The candidate must have a degree in Engineering in Electric, Electronic, Telecommunications, or related field. 3+ years of experience in Telecommunications companies. Experience in NOC environment desirable. High English level required. When applying, state you found this job on Pangian.com Remote Network. #J-18808-Ljbffr