We can help you build an exceptional career Job: IRC246512 Location: Colombia - Bogota, Medellin Designation: Software Engineer Experience: 3-5 years Function: Engineering Skills: MongoDB, PostgreSQL, TypeScript Work Model: Remote Description: Our client anticipates an increase in production support activities in the near future to support its growing business requirements. BR would like to engage GlobalLogic (GL) services for back-end production support. Requirements: MongoDB TypeScript Job Responsibilities: This job is to do production support of our client system. The engineer will join the existing client development team and participate in their meetings. However, their responsibility will be to monitor the production system and provide the necessary support. In order to do that, the engineer needs to be able to learn the client systems and understand how all the components interact. It involves receiving incidents from the Customer Services team, analyzing them based on guidelines, reviewing production logs to understand the problem, deciding if it needs to be redirected to the development team or if it could be resolved via data change scripts, and writing those data change scripts. In order to do this work, the engineer will receive assistance and support from the GL current team assigned to this client. What We Offer Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies. Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules. We offer you the best quality of work life so that you exceed the expectations of our clients while achieving your professional and personal ambitions. Professional Development: Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses. About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise, we help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business. Apply Now #J-18808-Ljbffr