Bringing a personalized approach to connecting exceptional talent with unique opportunities.
Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs.
Collaboration builds a stronger, more successful future – one strategic hire at a time.
Job Overview We are seeking a dynamic Manager of QC and Training to lead and optimize our quality control and training operations.
This role involves driving excellence through continuous process improvements, ensuring compliance with industry standards, and fostering a high-performing team culture.
Key Responsibilities Oversee the Quality Control and Training teams, setting objectives and guiding their daily operations.
Ensure all activities align with regulatory requirements and internal KPIs.
Evaluate training programs and quality processes to identify improvement opportunities.
Develop and implement quality assurance frameworks to enhance service delivery.
Analyze performance trends, prepare detailed reports, and present actionable insights.
Manage team recruitment, onboarding, and performance evaluations.
Collaborate across departments to promote a culture of compliance and continuous improvement.
Address complex cases, ensuring timely and effective resolution.
Required Skills and Qualifications Education: Bachelor's degree in Business Administration, Quality Management, Educational Training, or related fields (Master's preferred).
Language Skills: Advanced English proficiency (minimum B2 level).
Certifications: Relevant credentials in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer).
Experience: Significant experience in quality control, training, and leadership.
Proven ability to manage QC and Training teams, ideally within iGaming or similar industries.
Skills: Expertise in quality standards, training methodologies, and industry regulations.
Proficiency in data analysis and reporting tools.
Strong leadership, team management, and strategic planning abilities.
Resilience, adaptability, and problem-solving in dynamic environments.
Benefits Competitive Compensation: Base salary with bonus opportunities tied to performance.
Professional Development: Paid training to familiarize you with our high standards and processes.
Health Benefits: Comprehensive private health insurance.
Career Growth: Opportunities to advance within a leading global tech company.
If you are a driven and strategic-minded leader, passionate about maintaining and enhancing quality standards while developing talent within an innovative company, we invite you to apply.
Click 'Apply Now' to seize this exciting opportunity.
Our Commitment to Diversity and Inclusion We are dedicated to promoting diversity and inclusion within our organisation.
We welcome applications from individuals of all backgrounds and are committed to fostering a supportive and respectful workplace environment for everyone.
About Our Company Join us in a leading-edge company known for its commitment to innovation and excellence.
We offer a stimulating environment where each team member can make a meaningful contribution and achieve their professional goals while working collaboratively towards shared success.