Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With a diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Bogota's office. Responsibilities: As the team leader, the Operations Supervisor is responsible for: Mentoring, coaching, staffing, carrier and driver development Operations management, dispatch, and customer support along with additional tactical functions Being available to staff as a resource in their day-to-day management to help facilitate positive results and also provide continuous training support Maintaining close oversight of all internal activities that impact service obligations (carrier performance, last-minute customer requests, resolution of delayed pickup/delivery, billing, etc.) Effectively coordinating with Canada and US head office to ensure the smooth running of the office and operations Actively participating in problem resolution with team members and different departments Providing standard reporting to assess Charger's purchasing performance, profit metrics, and KPI deliverables Performing analytics for purchase order management, inventory management of private label, general merchandise, and overall reporting activities Providing continual analytics on all new import items and consolidated supplier freight flowing through the Import center Performing import purchase analytics/tracking to key stakeholders Providing standardized reporting to assess performance across global markets (recent input costs, container costs by region) Providing commodity costs and currency trends analytics to key stakeholders Providing analytics to aid in cost-savings opportunities to the business and provide insight supported by sound financial advice to key stakeholders Continuously looking for cost-saving opportunities with third parties (transport and warehousing), rate negotiation Continually analyzing supplier freight profitability for ongoing negotiation with providers Requirements Requirements for this role include: +8 years of successful Operations or Dispatch Management experience +3 years in charge of a team Experience in the transportation / 3PL industry required Bachelor's degree in business, transportation, or related field; or the equivalent is a plus Proven leadership experience in fast-paced environments with rapidly changing priorities Able to plan and organize well as an individual and as a team player Possess high levels of energy and initiative; strong work ethic and ability to self-manage Must have strong communication skills – in face-to-face, over the phone, and written communications Must be bilingual (English and Spanish) Possess good problem-solving skills - able to understand and meet customer needs (internal and external) Able to work an extended schedule including weekend activities as necessary Intermediate proficiency in Microsoft Excel functions is required If this sounds like what you're looking for, then we might be the place for you. Benefits Permanent role Growth opportunities Competitive salary "In Charger Logistics we care about giving equal opportunities to each candidate and employee. We consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.""We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge."#J-18808-Ljbffr