Hi there! We are Jules and our client is looking for a Loan Recovery Analyst or Collections! Note to Applicants: Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority. If this opportunity sounds good to you, send us your resume! Company is a boutique investment bank specializing in tech businesses within the mid-market. Since 2020, we have supported SaaS, subscription-based businesses, e-commerce, agencies, and other digital SMBs in achieving successful exits. Originally launched as a financing partner for acquisitions, Company has evolved into a trusted advisor for business owners looking to navigate M&A transactions. While our primary focus today is on advising tech companies, this role is tied to our legacy financing operations, ensuring the health and management of our historical loan portfolio. What Sets Us ApartCompany combines deep M&A expertise, proprietary underwriting data, and a dedicated team of professionals to deliver exceptional results for our clients. We are driven by a mission to become the go-to investment bank for tech businesses in the mid-market, empowering founders to achieve their goals through strategic guidance and tailored solutions. Diversity and Inclusive CultureWe strive to build a company where diversity and inclusion are foundational. Our team reflects the essence of the businesses we serve—a melting pot of unique voices, perspectives, and talents. We are committed to fostering an environment where every individual can thrive. What the Role is About and Why We Need YouAs a Recovery Analyst at Company, you will play a critical role in managing the legacy financing operations by focusing on recovering delinquent and defaulted loans. You will engage directly with clients, ensuring effective communication and resolution while maintaining professionalism. This role requires a combination of excellent interpersonal skills, resilience, and a structured approach to recovery efforts. Your work will help ensure the financial integrity of our historical loan portfolio while contributing to the overall success of the business. Responsibilities:Manage delinquent and defaulted loans, ensuring maximum recovery.Develop and implement recovery strategies and processes tailored to client needs.Generate and send payment notices, following up on overdue payments.Handle client interactions to resolve payment issues professionally and empathetically.Monitor recovery performance, analyzing results to identify areas for improvement.Collaborate with the credit and legal teams to ensure compliance with internal policies.What We Are Looking ForWe are looking for a driven professional with experience in debt recovery and a knack for handling challenging client interactions. You should be adaptable, solutions-focused, and confident in navigating complex situations while maintaining a positive client relationship. Key Attributes:Strong interpersonal and communication skills, particularly in managing difficult conversations.Resilience and professionalism when handling tough situations.Self-motivated and able to work independently.A solutions-oriented mindset with the ability to adapt recovery strategies as needed.Expertise You Need to HaveAt least 2 years of experience in a debt recovery role.Excellent English communication skills, both written and verbal.
Proficiency in Google Sheets and Excel.Solid understanding of financial concepts.Proven ability to manage client interactions with professionalism and tact.
Salary: $1,500 - $2,000 usd/month
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