Lead Full Stack Engineer (Python/React.js) ID21305 Full time | AgileEngine | Colombia Posted On 10/30/2024 Job Information City Medellin State/Province Antioquia 050015 IT Services Job Description This is a remote position and we are hiring candidates from the whole country. AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place - guaranteed! What you will do Analyze, troubleshoot, and resolve complex software issues reported by customers, working across both frontend and backend systems. Engage directly with customers to understand their issues, replicate problems, and implement effective solutions within our React-based frontend and Python backend. Provide technical support for issues related to our legacy Django systems and CubeJS-based data infrastructure. Investigate and resolve database-related issues in PostgreSQL and Elasticsearch, ensuring data consistency and system performance. Collaborate with cross-functional teams, including product, customer support, and development, to escalate and resolve issues as needed. Contribute to codebase improvements, bug fixes, and feature enhancements based on customer feedback. Develop and maintain documentation related to common issues and resolutions, ensuring knowledge is shared across the team. Proactively identify areas for product and process improvements to prevent future customer issues. Participate in the development and refinement of internal tools to better support customer needs. Must haves Frontend: Experience with UI development and data visualization tools like Recharts (any similar tool may work). Familiarity with cloud services AWS. 4+ years of experience in Python and experience with Django. Familiarity with CubeJS for managing and troubleshooting data infrastructure. Databases: Proficient in PostgreSQL, including writing and optimizing queries. Knowledge of Elasticsearch and its application in search and analytics. Strong problem-solving skills and the ability to work independently to resolve complex issues. Excellent communication skills, with the ability to explain technical issues to non-technical users. Experience in a support engineering role with a focus on customer-facing issue resolution. The benefits of joining us Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps. Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities. A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands. Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive. #J-18808-Ljbffr