We are looking for a Senior/Lead Business Process Manager in Medellin, Colombia AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place - guaranteed! :) What you will do Process Management & Optimization: Pick up various internal requests coming from other departments; Manage and streamline internal projects; Ensure all processes are documented, have timelines, steps, and clear responsibility tracking; Project Execution & Delivery: Create detailed timelines and step-by-step execution plans for each project, ensuring adherence to deadlines and quality standards; Ensure that all relevant stakeholders are aligned and follow the defined processes; Operational Oversight: Lead OKR management aligning with organizational goals, and provide ongoing delivery control for successful project execution; Stakeholder Management: Build strong relationships with internal stakeholders from different departments, demonstrating resilience and adaptability when handling competing demands. Must haves Around 4-5 years of experience in operational management; Practical experience managing multiple projects and processes simultaneously in a fast-paced environment is a must; Prior experience in project management with experience in timeline development, working with requirements, stakeholder communication, and delivery control; Familiarity with OKR management and continuous improvement methodologies; Excellent interpersonal skills, with the ability to work effectively across cultures and regions; Strong getting-things-done skills and proactive attitude; Great attention to detail and perfectionism ;); Upper-intermediate English level. Nice to haves Understanding of IT sphere would be a plus. The benefits of joining us Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps. Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities. A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands. Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive. #J-18808-Ljbffr