We are seeking a talented individual to join our Mercer Marsh Benefits team at Marsh. This role will be based in Bogotá. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Junior Analyst in Benefits Insurance, you will play a crucial role in providing exceptional customer service and support related to benefits insurance products. Depending on your strengths, you may focus on client interactions, operational back-end processes, or reconciliation and collections. We will count on you to: Provide customer service by visiting clients and offering guidance on Health and Life insurance coverage, endorsements, and affiliation form processes. Handle operational tasks related to updates and changes in insurance policies. Assist with reconciliation and collections as needed. Utilize intermediate Excel skills, including VLOOKUP and pivot tables, to manage data effectively. What you need to have: Technical, technological, or professional degree in insurance, administration, or related fields. At least 1 year of experience in customer service or insurance operations, preferably in benefits insurance. Knowledge of benefits insurance products such as life, health, accident, and funeral insurance. What makes you stand out: Strong interpersonal skills and the ability to work collaboratively in a team environment. Flexibility to visit clients as required. Strong knowledge in Benefits insurance. Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #J-18808-Ljbffr