Function: Information Technology
Part-time or Full-time: Full-Time
Job Type: Employee
Workplace type: Remote
Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.
Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.
We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions.
The Information Technology Business Relationship Manager acts as the IT focal point for any demand or initiative arose by BU's related with technology in the LATAM region. This role needs to be in permanent contact with the necessary IT parties: IT ARP, IT Operations, CoE to ensure all IT services are properly delivered in the region. Actively participates in the design of the IT strategy for the region and support IT Execution, acting as a Business Partner for Regional Functions and BU's.
Responsible for the construction and proper execution of the IT budget in each BU. Ensures the adequate communication to the General Managers and their staff by sharing IT metrics, project statuses and budget performance.
Key Job Accountabilities Develop and maintain strong relationships with key stakeholders in business units across Latin America, including Functional Leads and BU's leads by understanding stakeholders strategies, needs and goals by regularly engaging in conversations to uncover their challenges and objectives.Identify initiatives (issues, needs and opportunities) of process/business units in scope by engaging with the key users, Business Process Lead, managers and executives; gather high-level business requirements and context, develop IT strategies to define feasible solutions (include identifying new products for non-standard demands) and conduct project maturity process to get an initiative converted in a project.Maintain constant (timely, relevant and proactive) communication with all stakeholders, keeping them informed about the status of projects and initiatives as needed for any situation, identifying and addressing issues before they escalate discussing progress and address any concerns to find solutions that benefit both parties.Ensure the adequate communication to the General Managers and their staff by sharing IT metrics, project statuses and budget performance.Ensure business value is captured, realized and optimized by talking value early, strong business case development, managing expectations and identifying opportunities to further improve value.Manage relationships with external vendors and third-party support providers for SAP ECC and other IT applications, leading cross-functional teams and influencing without direct authority in order to provide operational support and training to end-users on applications functionalities and to ensure vendor contracts and agreements are in place.Develop and manage the department's/country budget, allocating funds for staffing, training, tools, infrastructure and other resources, monitoring expenses and making decisions to optimize budget utilization.Qualifications/Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.Knowledge of IT project management principles and experience in leading IT projects, PM certification is a plus.Fluency in English and Spanish (written and spoken) is required. Knowledge of Portuguese is a plus.8+ years dedicated proven experience in IT.8+ years working with SAP ERP ECC, including configuration, implementation, and support. Including knowledge of Latin America localization.3+ years experience in roles related to IT project management, IT Portfolio management, IT consulting, IT Business Relationship Management, or similar positions.Experience with effective communication and stakeholder management at different levels in the organization.Knowledge and experience with IT infrastructure, including hardware, software, networking, and security.Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMC
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