It Account Manager - Colombia

Job Description We're seeking a talented and motivated Account Manager to join our rapidly expanding international delivery team.
Be part of something extraordinary!
At VRP Consulting, you'll work on cutting-edge projects alongside some of the brightest minds in the Salesforce industry.
You'll also be a part of a collaborative and supportive team dedicated to your professional growth.
If you're eager to join a company that empowers over 150,000 businesses worldwide and are excited to work on mission-critical projects that few have the opportunity to tackle, apply now!
Responsibilities: • Establish and nurture strong long-term relationships with client company and key people on client's side • Understand client business specifics and how it operates • In collaboration with VRP team and client's key people identify the potential issues and problems client business is facing to propose solutions to solve them • Create account development plan and strategy • Be responsible for the general client satisfaction and growth in close collaboration with VRP production teams • Resolve ongoing issues and problems • Conduct and coordinate the necessary sales and pre-sales activities, pitching, and proposals creation to support account development plan and strategy • Be responsible for profitability and financial efficiency on assigned accounts Qualifications • Fluent English, both written and verbal • Strong communication, negotiation, and team collaboration skills • Strong knowledge of IT industry and how the major processes function • 3+ years in IT account management and/or IT customer success management • Previous experience with creating and implementing account development plans and strategies