Job Summary: We are looking for an Internal Service Advisor and Dealer Rental Manager to join our team! The day-to-day duties of this role include creating rental agreements for service customers, processing dealer rental maintenance, and writing service internal repair orders.
Benefits: Competitive PayBlue Cross Blue Shield Medical and Dental on Day 1 of Employment401K after 90 daysPaid Time OffSick TimeVacation TimePaid TrainingCareer Advancement OpportunitiesResponsibilities: Meet with service clients and process dealer rental agreementsCreate and process dealer internal service repair ordersIncrease customer satisfaction by building customer relationsMaintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relationsMonitor and process dealer rental fleet maintenanceWork directly with Sales, Service, and Parts with any department to department related vehicle service request.Oversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualifications: High school diploma or equivalentValid driver's license & clean driving recordAccredited training in service advisor skills, customer satisfaction, and quality controlAutomotive service advisor experienceAbility to read, write and speak English fluentlyAbility to concentrate and accomplish tasks despite interruptionsMultitasking skillsProficient use of computers/business machinesAbout Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
