Intake Specialist - Personal Injury (Remote)

Satellite Teams is searching an Intake Caller who will be working for an LA-based distinguished law firm protecting consumers over a decade. This role is on the front line personally speaking to people coming to us for help at a time in which they are most vulnerable and need legal assistance. RESPONSIBILITIES Answer inbound calls, emails, and chats from potential clients Probe caller for the details of their injury in a courteous and efficient manner Make a great and lasting impression on clients and potential clients Follow-up with callers in a consistent and respectful manner Update client records with accurate, thorough, and timely information & notes Refer clients with non-personal injury cases to partner law firms QUALIFICATIONS Fluent in English and Spanish Experience working for a Personal Injury law firm. Sales experience highly preferred Empathetic, caring, and persuasive communication skills Excellent written and oral skills Excellent organizational skills Tipo de puesto: Tiempo completo #J-18808-Ljbffr