Account: Esquire Law LLC
Position: Intake Specialist
On site: ASTORGA - Calle 7D #43c-105, Medellín
Schedule: 45hrs semanales que se dividen en 5 días laborales en el rango de 7:00am a 7:00pm tomando en cuenta tu disponibilidad y la del cliente, y dos días off, uno fin de semana y otro entre semana.
Job description: The Intake specialist is the first point of contact with the firm.
A legal intake specialist receives and qualifies new and prospective clients for law firms.
They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients.
Responsabilities**:Review new client intake packages.
** Review pending tasks and complete time-sensitive tasks by priority.
**Onboard new clients by completing the intake process.
** Data entry to ensure we obtain all pertinent information **Take incoming calls and place outbound calls---80 %incoming, 20%outgoing.
**
Skills and qualifications - Hard and soft skills**:Experience working in a position that required use of at least two Software programs or CRMs.
** Minimum of one year of office work experience or demonstrated general understanding of the law environment.
**Minimum of one year of experience in sales or customer service.
** Must have a high school diploma.
**Must enjoy talking on the telephone and have exceptional customer services skills.
** Must have strong computer skills with demonstrated understanding of Microsoft Office.
**Bilingual (English/Spanish) Required, with a C1 or above English level.
**
**Beneficios**:
- Contrato a término indefinido, el cual entra en vigor desde el día 1 de entrenamiento.
- Estabilidad y excelente ambiente laboral.
- Oportunidad de crecimiento laboral y profesional.
- Media jornada libre por tu cumpleaños y por supuesto, celebración de este.
- Acceso a consultas psicológicas y línea de ayuda.
- Escuela de lideres.
- Formación para coaches (esto refuerza tu CV).
- Descuentos con Smartfit y en algunos restaurantes.
- Descuentos en diferentes ópticas.
**Nota**: Si no cumples con el perfil y vives en Medellín, escribe al WhatsApp 3008395526 para perfilarte y ofrecerte más vacantes.
Tipo de puesto: Tiempo completo
Salario: $2.500.000 - $3.000.000 al mes