Lead Strategic Paid Media Campaigns and Make Your Mark in Global Digital Marketing Digital marketing thrives on creativity, connection, and data-driven precision. Our client embodies these principles, standing out as a boutique paid media agency that excels in crafting custom campaigns for brands across diverse industries. With a focus on elevating online presence, they leverage data-driven insights to create cross-platform advertising strategies that drive real results. Their personalized approach ensures that each campaign resonates with target audiences, making a significant impact in the competitive digital landscape. Joining their team offers the chance to immerse yourself in global opportunities, make your mark, and work alongside industry experts. Experience a career where creativity meets precision, professional growth is encouraged, and every day brings the excitement of new challenges and achievements. Job Overview As a Hybrid Operations/Account Manager , you will streamline operations and enhance client communications at a growing paid media agency. You'll collaborate with leadership, manage new accounts, and coordinate team efforts, serving as the vital link between clients and internal teams while supporting tasks like billing and contract management. The Framework Employment type: Indefinite Term Contract Shift: Monday to Friday | 9:00 AM to 6:00 PM PST Work setup: Remote/Work from Home The Heartbeat of Operations—Orchestrate Success Across Every Campaign Client Management: Own client communications, manage email chains, set expectations, and kick off new accounts. Team Coordination: Structure teams for new accounts (media buyer, strategist, account manager) and ensure alignment on timelines and deliverables. Project Oversight: Track operational timelines and ensure all client projects progress smoothly. Bridge Communication: Act as the liaison between the paid media team and leadership, ensuring updates are relayed efficiently. Administrative Support: Assist with billing, contract updates, and onboarding processes to support the agency's ongoing growth. Operational Streamlining: Identify areas for process improvement and help implement solutions to increase efficiency. Requirements Gear Up with the Know-How to Navigate the Paid Media Landscape Strong experience in account management and client-facing roles. Proven project management skills with the ability to keep multiple tasks and timelines on track. Excellent communication skills, both written and verbal. Ability to work independently, make decisions, and solve problems. Familiarity with paid media and agency operations is a plus. Comfortable working in a fast-paced, remote environment. Knowledge of billing systems and contract management is preferred. Highly organized, detail-oriented, and able to prioritize tasks effectively. Tech Stack: Communication: Slack or Microsoft Teams, Zoom or Google Meet. Benefits The Payoff for Your Efforts—Experience Perks That Matter 5-Day Workweek: Maintain a healthy work-life balance. Comprehensive Healthcare: Enjoy prepaid medical coverage. Work Tools Provided: Receive essential equipment like a laptop, mouse, and headset. Flexible Vacation: Benefit from 20 total vacation days, with 5 that can be monetized. Client Exposure: Gain direct experience working with various clients. Career Growth: Seize opportunities for advancement and continuous learning. Supportive Environment: Thrive in a diverse and inclusive workplace. Upskilling Opportunities: Access training programs through Emapta Academy. Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 720 clients worldwide and a team of nearly 7,400 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. #J-18808-Ljbffr