The HR Student Intern is responsible for:Support in the administration of HR actions using the global and Standard Work Instructions (SWI) documentation.- Represents company professionally at all activities including communication with candidates and internal clients, etc.- Ensures the candidate is informed of the progress of the onboarding process util it is concluded as per established KPIs.- Supports candidates through the onboarding process and keeps them informed along the way.- Supports hiring process of new recruits (including but not limited to pre-employment screening, travel, relocation, effective start date, security clearances, and visa coordination).- Maintains new employee files and HR records, including data entry into HR systems.- Updates and maintains applicant tracking system and recruiting files to support future activity.- Generates employment documents when applicable accurately and on time.- Performs Master Data actions and other associated transactions such as hiring, transfer, termination, payments, deductions, creation of vacation travel allowance, etc., as required.- Works closely with Payroll Analysts to ensure employees' data impacting Payroll is efficiently and accurately captured in HR system within established deadlines.- Ensures that the transactions, exemptions, and other supporting documentation comply with internal procedures and policies regarding the master data updates to the system before processing.- Performs data quality checks regularly to maintain data quality and integrity in the HR master database.- Receives candidates queries via the applicable channels/portals.- Identifies sensitive queries, emergencies or potential risk cases and address as per the Escalation Management process.- Performs User Acceptance Testing as per agreed timelines.- Coordinates internally per defined procedures and uses HR knowledge management tools to respond with resolutions, quickly and accurately within the established service level agreements and KPIs.- Escalates to Payroll, Location, Regional, SL SMEs and other parties when required to resolve candidates' queries where applicable.- Participates in the design and implementation of the solutions related to customer satisfaction and to meet the set targets.- Identifies knowledge gaps and contributes to the relevant knowledge base and work closely with knowledge management team on updating or retiring existing knowledge content as required.- Ensures that the proper documentation is filed where applicable for required actions in accordance with the prescribed rules and available for audit- Ensure escalation matrix is followed for any potential incidents and reports HR SQ events on QUEST-HR in complianIndustrial EngineerBusiness AdministratorPsicologystFinance and International AffairsRelated
