Location: Teleport Business Park, Bogota, Colombia Company: BT Group TITLE: HR Professional Operations (Generalist) – Colombia Flexible Working / Hybrid - Office and Remote combination (3 days at the office and 2 days at Home) Please submit CVs in English Why BT Business We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers. About the role Working as part of a virtual HR Services team across the Americas region, the role holder acts as a trusted HR professional adviser for line managers and employees, by providing a consistent and high-quality service, in line with company values, policies, and best practice. You'll have the following responsibilities Full cycle payroll processing and accountability for assigned countries. Accurately and timely monthly compliance and other statutory government reporting. Acts as an honest and trusted HR and payroll professional advisor for line managers and employees alike. Work with colleagues across HR Services and wider HR community. Works closely with offshore Recruitment Team on all hires. Provides expert advice on Immigration legislation. Accountable for in-country compliance and legislative reporting. Manages the local administration of employee benefits. Supports the Country HR Business Partner team. Ensures people data administration is accurate and employee records are up to date. Remains current on all HR and payroll policies. Works closely with the legal team to stay informed of requirements regarding data protection law. Collaborates and works closely with regional and global HR, payroll hub, finance, legal and other teams. Takes an active role in inducting and training new starters. Develops a strong understanding of the business and local culture. You'll have the following skills and experience: Be a role model to promote and create a safety culture. Subject matter expert in payroll and HR skills. Strong communication skills to engage with individuals and groups. Ability to utilise PowerPoint and other media formats. Role model of problem solving and effective communication behaviours. A true customer champion, demonstrating customer empathy. Ability to work independently and escalate issues. Willingness and drive to learn new things. Technical skills & knowledge requirements Bachelor's degree in human resources, Business Administration or a related field. Working knowledge of payroll processing and reporting for LATAM countries. At least 2-3 years generalist HR/payroll experience. Depth of experience and knowledge on complex HR and payroll issues. Good stakeholder management and relationship skills. Experience working in a HR Service Centre environment. Experience with payroll and HR Information Systems. Team player, adept at driving customer outcomes. Experience working in a multinational company environment. English and Spanish written and spoken language working competency required. Portuguese a plus. BT values and supports diversity in all its manifestations. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. #J-18808-Ljbffr