HR Professional Operations - Colombia Location: Teleport Business Park, Bogota, Colombia Company: BT Group TITLE: HR Professional Operations (Generalist) – Colombia Flexible Working / Hybrid - Office and Remote combination (3 days at the office and 2 days at Home) Please submit CVs in English Why BT Business We've always been an organisation with purpose; to use the power of communications to make a better world. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, capable of achieving great things. About the role Working as part of a virtual HR Services team across the Americas region, the role holder acts as a trusted HR professional adviser for line managers and employees, providing a consistent and high-quality service, in line with company values, policies, and best practice. You'll have the following responsibilities Acts as an honest and trusted HR professional advisor for line managers and employees alike, providing consistent advice and a clear rationale behind recommended actions. Use HR expertise and best practice to provide quick & innovative solutions to resolve complex problems. Work with colleagues across HR Services and wider HR community to ensure a consistent approach to process and policies and drive an integrated and high-quality service to the business. Full cycle payroll processing and accountability for assigned countries. Accurately and timely monthly compliance and other statutory government reporting. Works closely with offshore Recruitment Team on all hires and recruitment-related requirements. Provides expert advice on Immigration legislation and activities. Accountable for in-country compliance and legislative reporting. Manages the local administration of employee benefits. Supports the Country HR Business Partner team in managing non-complex case management activities. Ensures people data administration is accurate, and employee records are up to date. Remains current on all HR policies, programmes, and practices. Works closely with the legal team to stay informed of requirements regarding data protection law and regulations. Collaborates and works closely with the regional and global HR, payroll hub, finance, legal and other teams to achieve business objectives and initiatives. Takes an active role in inducting new starters to deliver a confident and credible on-boarding experience. You'll have the following skills and experience Bachelor's degree in human resources, Business Administration or a related field. Payroll certification from a recognized institute. Working knowledge of payroll processing and reporting for LATAM countries. At least 2-3 years generalist HR/payroll experience. Depth of experience and knowledge on complex and specialist HR and payroll issues. Good stakeholder management and relationship skills. Experience and working knowledge with payroll and HR Information Systems. English and Spanish written and spoken language working competency required. Portuguese a plus. BT offers a superior global and diverse culture that fosters health and wellness for their employees. Competitive salary and on-target bonus plan Training and development opportunities Career progression in BT Security and across BT with our internal development programme Annual leave as per the local country leave agreement BT values and supports diversity in all its manifestations. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. Who is BT Group We're the leading communications provider with customers in 180 countries. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services. #J-18808-Ljbffr