Who We Are: We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, Creative, and Web Development. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients. At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways. Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey. A day in the life: The Head of Development oversees the web development division, through managing the people, as a coach, leader, mentor, problem-solver and do-er. While ensuring maintenance of the highest level of product quality across the team, they play a critical role in ensuring that projects are completed on time, within budget, and within capabilities across the team. This person is the go-to for "escalation" related items as they pertain to clients and internal team members, jumping in to support, coach, do and mentor, while ensuring client retention, employee retention and product quality metrics remain healthy. Responsibilities: Escalation Support: Support team members and account teams to problem solve any challenges that may be present at an account and/or personnel level. Team Management: Manage the people and processes within the development team, ensuring that the team meets project goals and deadlines. Leadership and Coaching: Focus on developing team members' skills, fostering a collaborative and motivated work environment, and supporting their professional growth. Stakeholder Communication: Main point of contact between the development team and non-technical stakeholders, translating technical concepts into business terms. Scoping of New Projects: Properly scope new business opportunities, with allocation around resource management, ideation, timelines and team capabilities. Performance Management: Conduct performance reviews, set goals, and provide feedback to team members. Resource Allocation: Hire and allocate resources to ensure projects are adequately staffed and supported. Role Requirements: Educational Background: A bachelor's or master's degree in computer science, software engineering, or a related field. Technical Expertise: A strong technical background is advantageous for understanding and communicating with technical team members. Leadership and Management Skills: Strong leadership, team management, and interpersonal skills are crucial. New Business / Sales Experience: Experience scoping out new projects for net-new clients. Communication Skills: Excellent written and verbal communication skills. Problem-Solving Abilities: Adept at identifying and solving problems during the development process. Strategic Thinking: Ability to align software development efforts with organizational goals. Business Acumen: Understanding the business context and how software development contributes to objectives. Adaptability: Open to learning new technologies, tools, and methodologies. Experience: Previous experience in a technical leadership role. Language Proficiency: Bilingual- English and Spanish are required. Key Performance Indicators (KPIs) Account Retention of 75%: Account retention across accounts where escalation support is needed. Skill Development: Improvement in team members' technical skills over time. Most Important Things (MITs) Team growth and retention Department financial health Delivery of a top tier product for our book of business Operational excellence Stakeholder communication Benefits & Perks: Base salary + commission opportunities Medical Bonus 15 paid vacation days (PTO) per year Fully flex work environment: full-remote, in-office, or hybrid Employee Assistance Program (EAP)17 observed Colombian national holidays + 2 mental health recharge days per year Legal benefits like Prima, Cesantias, etc. Paid Social Security Unlimited opportunities for growth & leadership within a rapidly growing firm Ongoing employee development programs for personal and professional growth Quarterly awards including prize money and recognition for outstanding performance Opportunities to be involved in company DEI initiatives Power Digital's people and culture are at the core of our success, which is why diversity in our team's backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. #J-18808-Ljbffr