Global Field Business Support - Early Career Talent At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do: Position title: Global Field Business Support – Early Career Talent Location: Bogota, Colombia Duration: Temporary role up to 2 years In this role, you'll: Responsible for execution of the end-to-end deal operational process / quote-to-cash process for SAP select deal motions based on complexity and thresholds including RISE. Process customer requests for selling deals and completing the required inputs (Harmony/CRM Opportunities, Quotations, Order Forms). Partner with Industry, Premium Suppliers, Cloud Architects (CAA's), Commercial Finance, Legal/Contracting, Centralized Deal Support (CDS) & Order-to-Invoice (O2I) Teams to support the sales process to facilitate deal closure. Comply with operational procedures e.g., for sales, delivery, financial and legal requirements. Archiving and maintaining all files and records. Provide active quarter-end and year-end close deal support to the sales community to ensure timely and accurate completion of work deliverables in a dynamically driven environment. Legal Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue Recognition teams in the local market units during the contract drafting and negotiation process. Verify customer, user and pricing information provided by Account Executives and Pricing teams, work with Finance, Revenue Recognition teams to prevent revenue deferrals, ensure final business, and contract terms. What you bring: Education: Must be a recent Graduate of a bachelor's or Associate's degree. Preferably not exceeding 2 years from graduation. Requirements and Experience: Preferably not exceeding 2 years of professional experience. 2 years of experience working in an Operations or Deal Support capacity. Experience with sales and deal processes involving RISE, Private Cloud, and other complex Cloud deal motions. A background in sales, quote-to-cash process & deal execution (preferred). Experience in a fast-paced environment, ability to multitask, prioritize and problem solve. Extremely detail-oriented, organized, and effective communication skills (both oral and written). Working experience within a shared service center environment (preferred). Experience with Smartsheet, advanced Office skills (Excel, Word, PowerPoint, and Outlook), DocuSign, CPQ/CRM tool and experience with SAP systems is a plus. Flexibility to work virtually and in local office (as needed and available). Flexibility to work varied business hours to ensure full Field Business Support coverage, especially at quarter and year-end. Advanced English needed and Portuguese is a Plus – additional languages beneficial depending on the supporting region/MUs. About the team: With an aim toward action and pragmatic execution, Global Revenue Operations delivers exceptional experiences, simple processes, and impactful customer interactions. The organization has holistic responsibility for ensuring efficient day-to-day operations of the Customer Success business, operationalizing and accelerating the True North strategy via the One Customer Success Operating Model and developing disruptive motions, channels, and commercial models to innovate for the future. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. Requisition ID: 401917 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid. #J-18808-Ljbffr
