About Four Seasons: Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: On Colombia's Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century.
Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites.
Connect to the lively social scene in four restaurants and lounges.
Entertain in two ballrooms.
Then unwind at the Spa, Fitness Centre and two rooftop pools.
With timeless style and legendary service, Four Seasons is shaping Cartagena's new cultural focal point.
About the role: Will be responsible for ensuring compliance with hygiene, safety, and biosecurity protocols in the hotel.
Key functions include conducting audits, monitoring compliance with local and international food safety regulations, coordinating with different departments to ensure the implementation of safety and health standards, and maintaining a constant relationship with health authorities.
What you will do: - Communicate to the Leadership Team and General Manager any non-compliance related to hygiene, safety, and its consequences.
- Conduct a weekly hygiene walk with the General Management and other hotel leaders in the front and back areas of the hotel.
- Participate in scheduled meetings to reinforce needs and priorities related to hygiene, food safety, and environmental requirements.
- Ensure, together with the human resources manager and occupational health and safety, that workers, guests, clients, and visitors comply with biosecurity protocols in the hotel.
- Assist in food safety, hygiene, and social security for individuals and communities (healthy and ill) in matters related to food and viral and contagious diseases.
- Conduct investigations and generate responses to food incidents reported by guests, clients, and/or colleagues.
- Maintain a good relationship with clients, guests, colleagues, and health authorities.
- Lead and keep current the licenses and certification processes related to food safety, management systems, hygiene, and sustainability according to current legal regulations and/or as designated by Four Seasons.
- Maintain a favorable concept in food handling areas established for food handling areas.
What you bring: - Technologist in food handling or professional in food engineering (Mandatory).
- Minimum 3 years of experience leading the hygiene department in the food and beverage service industry.
- Knowledge and management of the Microsoft suite.
- Knowledge of hygiene protocols focused on kitchen and cleaning areas of the A&B department.
What we offer: - Competitive salary.
- Indefinite term contract.
- Training and development opportunities.
- Complementary accommodation in other Four Seasons Hotels and Resorts.
- Complementary meals during working hours.
- Uniform laundry service.
Schedule: - Full-time availability and occasionally night shifts.
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