At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in DC, MD, VA, weekly farmer's markets throughout the DMV, and new shops in Denver, Colorado.
We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. We're hiring General Managers in Denver!At CYM we consider our GMs to be the CEO of their shop. The General Manager oversees kitchen operations, front-of-house service, the continued development and growth of your team, and the overall profitability of your shop. The GM is always guest-, food-, and team-focused while being a quick thinker, a front-of-house lover, a skilled communicator, and a motivator. As a GM, you'll be an enthusiastic leader for your team, lead by example, and hold yourself and all team members accountable for their performance and product output through our CYM Values ("VIBES").
A day in the life of a CYM GM:Overseeing daily operations of your shop - from preparing the shop to open, executing service, to closing; all at the highest levelProactively solving any problems that arise at the shop and taking initiative to keep the shop running at its best, most efficient capacity alwaysManage and lead (if applicable), supervisors, and team members to ensure the best service is provided to our guests with CYM VIBES in mindWork with supervisors to create a positive, efficient work environment for the whole teamSupporting Call Your Mother's high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized toolsManage maintenance and upkeep of all equipment and the shop's surroundings -- trash pickups, linens, deep cleaning, and/or storage organizationContinued focus on all ServeSafe food safety standards and commitment to shop safetyOversee food and beverage management, including inventory, ordering, and budget with regard to food, beverage, and labor goalsRecruiting, hiring, training, and conducting a performance evaluation of team membersScheduling so that each shift and position is covered to its best ability. If there is an issue (callouts, emergency), the manager is on-call to solve it in the best interest of the shopWorking in the shop 5 days a week, must be available to work weekends.Must have transportation to travel between multiple CYM locations in the DMVCompany Core Values & Expectations:Vibrant – You are abundantly happy, fun, passionate, playful, and kindIntegrity– You are honest, caring, real, and always strive to do the right thing and take pride in what you doBelonging – You will work as a team to make people feel welcomeEnergy – You are active, proactive, and work hard to make things happenSeize the Moment – You make the most of every guest opportunity by saying yes and by trying new things, and by being originalAs a CYM team member, you'll make an impact by:
Creating extraordinary moments for guestsContributing to our business with your ideas and feedbackSupporting and lifting up our communities and neighborhoodsMentoring and developing your staffBeing yourself and making genuine relationships with other team members and guestsYou'll be a great addition to the CYM team if you:
Have 1-2 years of experience in a restaurant management roleHave a good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standardsHave ServeSafe Manager's Food Safety CertificationCan coordinate multiple tasks such as food and labor costs while maintaining required standards of operation in daily shop activitiesAre hospitality-oriented and hold a passion for the guest experienceBelieve in a hands-on managing style and be willing to lead by exampleTake initiative, you're proactive and can think of the big pictureHave a high-energy, positive can-do attitude that thrives in a fast-paced environmentTreat others with kindness and respectAre a team player and always willing to help othersWork calmly and effectively under pressure; seek to solve problemsCommunicate clearly and efficiently, Proven coaching and leadership skills for a diverse staffCan work flexible shifts and schedules, inclusive of weekends and holidays.You'll love working at CYM because:
Starting salary: $65,000 and a 20% bonus opportunityWe have a friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to growFor full-time staff (30+ hours): a benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leaveOther staff benefits include, free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team-building activities, and moreWe provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
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