Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary: The individual manages COD Latam and assists with some COD internal inquiries. The COD group works collaboratively to ensure that all COD tasks are completed timely. Each team member must be available to cross-train in other COD tasks and be prepared to help where needed to ensure that customers continue to receive superior COD service. Responsibilities: This position is responsible for researching and identifying COD payments and adjustments in local country applications. He/She keeps track on open invoices, identifies exceptions, research causes for holds/delays and initiates resolution. Completes system reports, records accurate accounting transactions, sorts, files, matches invoices for processing, examines, analyzes, verifies and corrects accounting transactions. Serves as a liaison between departments and performs other tasks as requested. Work with internal UPS functions and external customers to resolve issues. Education and Work Experience: Bachelor's degree in administrative Careers. Minimum 6 months customer service experience. Excellent verbal and written communication skills. Proficient in Microsoft Office Word and Excel. Accounting background – Preferred. Skills: Attention to detail. Assertive communication. Problem solving. Adaptability. Languages: Spanish. Preferred English (50%). Work Modality: 7:00 am – 4:30 pm. Hybrid: 2 months on site, 2 months home office. First three months at office. There are some factors that may influence the definition of the times and spaces to work. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. #J-18808-Ljbffr