This is a remote position.
Schedule: Monday to Friday 40 hours per week 8:00 AM - 5:00 PM or 11:00 AM - 8:00 PM Miami, FL - ET 1 hour unpaid break We are seeking a detail-oriented and analytical Manual Fraud Reviewer to join our Support team.
In this role, you will be responsible for reviewing and assessing transactions to prevent fraud and ensure the integrity of our rent payment platform.
Key Responsibilities: Conduct manual reviews of transactions flagged by our automated anti-fraud system Analyze transaction details, user information, and associated risk scores to make informed decisions on payment approval or rejection Utilize various research tools and tactics to verify the legitimacy of renters and landlords Reach out to users for additional information or documentation when necessary Document decision rationale and maintain accurate records of all reviews Participate in regular team meetings to discuss fraud trends and improve review processes Stay updated on evolving fraud patterns and anti-fraud best practices Key Competencies Critical thinking and judgment Time management and ability to work under pressure Adaptability to changing fraud patterns and review processes Ethical decision-making and maintaining confidentiality Teamwork and collaboration skills Requirements Required Skills and Qualifications Strong analytical and problem-solving skills Attention to detail and ability to spot irregularities in transaction data Excellent research skills and proficiency in using online resources for verification Strong written and verbal communication skills for user outreach and internal documentation Ability to make quick, sound decisions based on available information Familiarity with financial transactions and basic understanding of fraud prevention concepts Proficiency in using internal tools and databases Preferred Qualifications Experience in fraud prevention, risk management, or financial services Knowledge of real estate or rental industry practices Familiarity with anti-money laundering (AML) and know-your-customer (KYC) procedures Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_17250_JOB