Manager, Billing Americas Job Title: Manager, Billing Americas Position type: Manager Location: Bogota (Hybrid) About Your Business Area/Department: Your objectives are to manage the Americas Billing Operations team responsible for customer billing processes. In this role you need to ensure efficient working as one team with other Finance partners in order to maximize Amadeus revenues and cash while ensuring internal and external customer satisfaction. Summary of the role: Manage, motivate and develop a team of 9 analysts Optimize collaboration with neighboring areas, support and customers Manage Monthly billing cycle, monthly closing and reporting activities Attend internal and external customer queries and escalations In this role you'll: Lead and monitor the operational Billing team for the Amadeus Americas region. Work together with other team leads and your team to ensure positive Key Performance Indicators in line with agreed Service Level Agreements for operational Billing processes. You are a business partner for management, our internal departments and customers, providing support and advise for all operational Billing related topics. You drive, collaborate and give input on the evolution of operational Billing related processes. You are eager to work on local and international projects. About the ideal candidate: Minimum 4 years experience in a managerial role English bilingual Leads by example. Interested to master the daily activities of the department. Ready to go an extra mile to obtain extraordinary results Excellent communication, conflict management and team development skills. What we can offer you: Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. Hybrid work scheme Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. #J-18808-Ljbffr