Field Service Engineer

If you have had previous field service experience, or this is your career interest and are looking for a new challenge, join our team of Field Service Engineers! Responsibilities: Responsible for executing maintenance and minor repairs on standard products at the customer site as well as through our Digital Service Center (located in Funza, Colombia). Investigate and resolve technical problems on standard products at the customer site as well as through our Digital Service Center (located in Funza, Colombia). Preparation of the service job to execute/resolve at the shortest possible time. Follow up on actions and promises made to customers. Write service report on site and get it signed by the customer. Update service execution IT system with relevant information. Report unsafe practices and incidents and work for continuous improvement. Capture Installed Base on site and communicate sales opportunities to the sales organization. Proactive recommendation to customers for purchase of spares. Execute service in our Service Centre if required (located in Funza, Colombia). Requirements: Engineering degree (mechanical or electrical). Specific technical knowledge: Heat exchange. Separation. English intermediate (understands and can have written and verbal interactions). Travel availability 80%. #J-18808-Ljbffr