Experto Redes Sociales Inglés Y Portugués Medio-Avanzado

We're seeking a skilled communicator to manage customer interactions across our social media channels. You'll provide exceptional service by listening actively, showing empathy, and resolving issues with a positive approach. Ideal for someone proactive and patient, this role requires engaging with customers professionally while embodying our brand's values. Join us to make a real impact on our online presence and customer satisfaction! What you'll be doing: Review content to ensure it meets the community guidelines while maintaining a high standard of accuracy and quality. Handle sensitive client information with the utmost care and confidentiality. Participate in frequent refresher training to ensure consistent implementation of appropriate policies. Provide trends and insights to make recommendations and develop overall process and product improvements. The TOP Team is looking for someone who: Has an 80% and up Portuguese level, an 80% and up English level, and a native Spanish level. Is proactive, responsible, empathic, and confident. Let's talk about benefits: $3,300,000 Hiring Bonus. 3-month guaranteed performance Bonus. Housing for 1 year if you live in a city other than Bogotá. National relocation package. 40-hour work week. Supplemental health plan. Long-term contract. Volunteer programs. Career plan. Employee fund. Life insurance coverage. #J-18808-Ljbffr