Experience Coordinator- Colombia & Virtual

At The Intern Group , we believe in the power of potential. Our purpose is to inspire and encourage individuals to believe in and challenge themselves, discover their passions, and realize their true potential. Our vision is bold: a world where all 8 billion people can achieve their dreams. We are on a mission to make this vision a reality, aiming to welcome over 10,000 participants to our programs annually by 2030. We aim to cultivate a future where international internships are a key component of academic journeys, with many participants supported by our scholarship program. This future will empower a new generation—skilled, globally-minded, and ready to lead with understanding and cooperation. Guided by our core values—people focus, teamwork, continuous learning, and global leadership—The Intern Group has grown from a serendipitous meeting of our Co-Founders in a London pub to becoming the leading provider of international internships, receiving 40,000 applications annually. Join us in shaping the next generation of global leaders. Does this sound like a place where you can grow? Want to be a part of our journey? Come join our team as: Experience Coordinator - Colombia & Virtual  The impact you will make: This full-time Experience Coordinator role offers an incredible opportunity to make a meaningful impact on the lives of international interns by creating a vibrant and supportive program in Medellín, Colombia. You'll design and lead community-focused activities to immerse interns in the city's rich culture, provide essential support during their stay, and assist in resolving any challenges they may face. Additionally, you will support our Virtual Internship Program by organizing interactive online events, discussions, and networking sessions that foster connection and professional growth. Your contributions will drive both personal and professional development for participants, embodying our commitment to global connection, cultural discovery, and transformative growth. If you're a community builder passionate about cross-cultural exchange, join us to help shape unforgettable experiences for interns in Medellín and beyond. Locations: Medellin, Colombia  You're excited about working here because you'll: Plan, organize, and host cultural, professional, and social events for interns in Medellín to foster a welcoming and connected community. Build engagement among virtual interns by coordinating online events, managing WhatsApp group interactions, and facilitating networking and collaborative sessions. Ensure high customer satisfaction by taking accountability for our Global Customer Net Promoter Score across both in-person and virtual programs. Serve as the primary contact for intern support, addressing questions, handling feedback, and fostering a positive, inclusive environment. Provide timely and efficient inbox management to support program participants. Develop and maintain a dynamic event calendar that aligns with interns' interests and goals, offering both in-person and virtual activities. Oversee onboarding for new participants and manage their pre-internship experience. Assist the lead coordinator with administrative and logistical tasks to streamline operations and continually elevate the intern experience. Create and implement content strategies, producing engaging multimedia content for our intern community. We're excited about you working here because you have the following skills, experience and qualities:  Community-Driven: Passionate about creating meaningful experiences that foster connection and cultural exchange. Hands-On Event Coordinator: Skilled at balancing organizational tasks with active event coordination and participant engagement. Adaptable and Proactive: Resourceful and quick to respond in dynamic, multicultural environments. Cultural Familiarity: Knowledgeable about Medellín's cultural landscape, enhancing the local experience for participants. Event Coordination Experience: Proven ability to organize both in-person and virtual events tailored to diverse participant interests. Bilingual Communication: Fluent in English and Spanish, with strong verbal and written communication skills. Interpersonal Skills: Outgoing, positive, and skilled at making people feel welcomed and connected. Cultural Awareness: Open to diverse perspectives, promoting an inclusive environment. Proactive Problem Solver: Adept at quickly addressing participant questions and concerns. Complaint Resolution: Skilled in resolving participant issues with empathy, ensuring a positive outcome for interns and the organization. Customer Service Mindset: Dedicated to enhancing participant satisfaction and engagement. Organizational Skills: Efficient in managing multiple tasks, ensuring smooth program operations from event planning to logistics. Content Creation: Creative in developing engaging, relevant content that strengthens community connections on-site and virtually. Mediation Skills: Effective in mediating between interns and host organizations, facilitating clear communication and a successful internship experience. Logistical Requirements:  Home office space, as we are a remote-first company A personal computer to work from You'll love working at TIG because: At The Intern Group, we are passionate about people, their growth, and making an impact. You'll thrive in a dynamic and supportive environment that values people focus, teamwork, continuous learning, and global leadership. We embrace diversity and work together to empower individuals from all corners of the world. By joining TIG, you'll make a direct impact on people's professional and personal journeys, contributing to a mission-driven organization focused on helping individuals achieve their dreams. You'll also grow professionally with opportunities for career advancement, global networking, and enriching experiences that will expand your perspectives. Benefits & Perks: Competitive salary, based on employee location Generous global PTO policy Continuous learning opportunities Access to the Career Advancement Training course and the Keynote Speaker Series The incredible opportunity to meet new people and network with people from all around the world across a wide range of industries. Sound like a good fit? Please select the "Apply for this Job" button and submit a brief cover letter (addressed to Valeria Mejia) telling us a bit about yourself along with your resume/CV in English. The Intern Group is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. We know that statistically women and people of color are less likely to apply to a position where they do not meet 100% of the qualifications. We encourage you to apply even if this is the case for you. Are you curious about our history? Listen to our co-founders, Johanna Molina, David Lloyd, and Lee Carlin , as they share insights into our journey and aspirations. #J-18808-Ljbffr