DescriptionAbout DialecticaDialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society.
Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for.These values include:-Respect-Teamwork-Ownership-Growth MindsetAbout The RoleAs an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts.
Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them.
One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.You will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients' questions.
You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients.
Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation, and professional communication skills.Your key responsibilities will include: Reviewing client project briefs to understand their knowledge gaps and conduct high-level industry and company research to identify the most relevant experts Utilizing phone, LinkedIn, and email outreach to connect with experts Critically screening experts for their suitability and relevance to address a client's needs with an emphasis on quality RequirementsOur future Dialectica team member has: 0-3 years of work experience Academic achievement gained in any undergraduate field (Bachelor's degree or higher) Fluency in English is a must, both verbal and written Participation in extracurricular activities with proven records of leadership Strong interest and passion for the business world A development mentality to view setbacks and short term challenges as learning opportunities for growth A client service mentality, which means you are committed to go beyond your clients' needs to deliver true value Benefits The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time and project management Be part of a creative, entrepreneurial and fast-paced, workplace Learning and development programs (onboarding bootcamp, step up programs, foreign language courses) Comprehensive health coverage (medical and dental) Sponsored health & well-being, team bonding activities Not sure if you have it all?
Apply anyways because at Dialectica, we don't believe in a "one size fits all" approach to hiring.
We welcome candidates with different experiences and backgrounds.
