At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. The Business Analysts (BA) helps bridge the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. The BA engages with business leaders and users to understand how data-driven changes to process, products, services, and software can improve efficiencies and add value. They articulate those ideas but also balance them against what's technologically feasible and financially and functionally reasonable. Position can be on-site or hybrid. Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyzes to investigate ongoing or one-time operational issues Work with IT and implementation team to define configuration specifications and business analysis requirements Assist in the development of KPI report production, automation, and validation Provide recommendations for possible process changes to help optimize current procedures in support of maximizing outcomes. 5-10 years' work experience Fluency in Google suite (Sheets, Docs, Slides, Drive, etc.) Direct experience in the development of solutions, recommendations or outcomes Demonstrated leadership, analytical, organization, interpersonal, communication skills Ability to work on multiple projects simultaneously. Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools Basic knowledge in generating process documentation (BRD) Strong written and verbal communication skills including technical writing skills Strong in Data Analytics or Data Engineering or Data Governance and Master Data Management (MDM) Ability to impact operations and effect change without being confrontational Detail oriented, analytical and inquisitive Ability to work independently and with others Experience with financial modeling/analysis WHAT'S IN IT FOR YOU ? Be part of an ever evolving global organization focused on transformation ? Have a support system where you have a safe place to voice your opinion and share feedback ? Open space to be creative, strategize, brainstorm, and plan for the future success of IRM ? Global connectivity to learn from 27,000+ teammates across 63 countries ? Be part of a winning team who embrace diversity, inclusion, and our differences Category: Administrative Services Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here . Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce. Do you want to know more about our DEI efforts? Click here At Iron Mountain, we challenge ourselves and inspire others to create innovative business solutions that make a positive environmental and social impact. Do you want to know more about our sustainability efforts? Click here Employee Resource Groups Do you want to get involved and make a difference? By joining Iron Mountain, you can also be part of our Employee Resource Groups. #J-18808-Ljbffr