Job Description We are seeking a highly skilled Engineer II, reporting to the Technical Manager.
The successful candidate will be responsible for: Providing comprehensive customer support related to the John Crane product portfolio Selecting, designing, and installing sealing systems, including mechanical seals and API support plans Designing and implementing filtration systems and couplings Developing and executing standardization projects to improve efficiency and consistency Generating detailed technical reports and documentation Conducting thorough failure analysis on equipment and systems Supporting Root Cause Analysis (RCA) initiatives with customers to identify and resolve issues Offering expert advice and issuing technical proposals for complex engineering challenges Providing on-site technical assistance and troubleshooting support Conducting technical training sessions for customers and internal personnel Collaborating with cross-functional teams to ensure project success and customer satisfaction Staying up-to-date with industry trends and technological advancements in mechanical engineering Participating in continuous improvement initiatives and suggesting process enhancements Contributing to the development of best practices and standard operating procedures This role requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
The Engineer II will be expected to travel domestically and internationally as needed to support customer needs and project requirements.
Qualifications Required: Bachelor's degree in Mechanical Engineering or related field 3 to 5 years of experience in quality, design, and/or engineering project execution Knowledge of rotating equipment (preferred, not mandatory) Basic to intermediate Solid Edge skills Intermediate English proficiency (both written and verbal) Availability to travel domestically and internationally Preferred: Master's degree in Mechanical Engineering Experience with John Crane product portfolio, including mechanical seals and API support plans Proficiency in designing and implementing filtration systems and couplings Strong problem-solving and analytical skills Experience in conducting failure analysis and Root Cause Analysis (RCA) Excellent technical writing skills for reports and documentation Proven ability to deliver technical training and presentations Familiarity with industry standards and regulations (e.g., API, ASME) Experience in project management and cross-functional team collaboration Proficiency in CAD software and other relevant engineering tools Knowledge of continuous improvement methodologies (e.g., Six Sigma, Lean) Strong customer service orientation and interpersonal skills Ability to work effectively in a fast-paced, dynamic environment Spanish language proficiency (considering the position is based in Colombia) Additional Information With colleagues stretching across the globe, we are proud of our diversity.
To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other.
Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward.
We announce these on our annual Smiths Day, a global celebration of Smiths around our network. Join us for a great career with competitive compensation and benefits, while helping engineer a better future.