Emc Analyst Level 1

- In Enterprise Management Centers (EMC) Analyst role: Provide first, second and third level support remotely for connectivity outages and performance-affecting incidents; server outages, hardware events and process failures; and for firewall, PKI, virus block-unblock incidents.
- Develop knowledge in networking, network security and servers, both physical and virtual.
- Use Schlumberger's network and server management tools to respond to events triggered by service levels agreed to by the customers.

- Arrange and coordinate hardware replacement for faulty devices.
- Adhere to standards of confidentiality and security.
- Escalate problems, requirements and special issues as appropriate.

-English B2

-System Engineer or similar.

-No experience is required,