This is a remote position.
Job Description: eCommerce Specialist Schedule : Monday to Friday, 9am to 6pm SG with an hour unpaid break Position Overview We are seeking a dedicated and detail-oriented eCommerce Specialist to join our team.
The ideal candidate will manage online marketplace accounts, execute digital marketing strategies, and oversee various aspects of eCommerce operations.
If you are proactive, have a passion for online sales, and possess the skills outlined below, we'd love to hear from you.
Key Responsibilities Marketplace Management Oversee and manage accounts on Shopee, Lazada, and Carousell.
Maintain and update product listings, including writing compelling descriptions and ensuring accurate details.
Perform basic photo editing for product images when required.
Marketing and Advertising Conduct market and competitor analysis to identify trends and opportunities.
Plan and execute marketing campaigns and promotions on online marketplaces.
Manage and optimize paid ad campaigns to maximize ROI.
Customer Service Respond promptly and professionally to customer inquiries across all platforms.
Resolve customer issues to ensure satisfaction and maintain positive reviews.
Shop Management Assist in managing the company's future ecommerce shops, including updating content and product information.
Business Administration Support various administrative tasks to ensure smooth operations.
Contribute to process improvements and operational efficiency.
Requirements Language Skills : Proficient in English, with strong written and verbal communication skills.
Experience : Prior experience in managing online marketplace accounts (e.g., Shopee, Lazada, Carousell) is preferred.
Digital Marketing Knowledge : Basic understanding of digital marketing concepts and SEO is beneficial.
Technical Skills : Familiarity with basic photo editing tools is helpful.
Customer Focus : Strong customer service skills with the ability to resolve issues effectively.
Analytical Skills : Ability to analyze market and competitor data to inform strategies.
Adaptability : Willingness to take on additional business administration responsibilities as needed.
Proactive Attitude : A self-starter who can work independently and in a team.
Plus Experience running marketing campaigns and paid ads.
Basic website management skills.
Familiarity with eCommerce trends in the region.
Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_18705_JOB