E-Commerce Sales Assistant

This is a remote position.
Job Highlights: Full-time Monday to Friday; 9 AM to 6 PM Harrisburg, Pennsylvania, USA time with 1 hour unpaid lunch break 40 hours per week Responsibilities: Manage and optimize product listings and storefront on multiple sales platforms Manage product inventory database and reporting Set up and manage data and email sequences for customer nurturing in HubSpot CRM Track and analyze wholesale customer activity to identify opportunities for follow-up Create and improve processes and systems for better efficiency Support scheduling of marketing content Requirements: Proficiency in Shopify and HubSpot CRM is a must.
Strong organizational skills with meticulous attention to detail and instructions Experience with e-commerce merchandising (the strategic presentation and promotion of products on an online store to increase sales and improve the customer experience) Excellent written communication skills for email-based customer interactions Ability to understand and extract data to generate reports Self-motivated with a proactive approach to problem-solving Familiarity with, or willingness to learn, marketing platforms like Klaviyo and Later Scope: Manage various aspects of the Shopify store, including product uploads, product information management, and integrations to other sales and marketing channels Oversee the entire wholesale CRM process, from lead onboarding to ongoing relationship management Develop and implement strategies to optimize e-commerce operations and increase wholesale customer retention Collaborate with the business owner to improve and streamline existing processes Assist in deploying our marketing plan via sales channels, email marketing, and social media