About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: On Colombia's Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena's new cultural focal point. About the role The Director of Security has responsibility for the day-to-day security force of the property to ensure the safety and security of all guests, personnel and property. What you will do Implement all policies and procedures regarding security and safety. Design, implement and manage preventive safety and security programs. Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports. Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters. Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies. Take an active role in the development and implementation of the hotel's fire plan. In addition to testing the hotels Fire and Emergency Response preparedness. Take responsibility for all training related to the hotel's emergency procedures and conduct bi-annual Fire Drills. Develop a yearly budget for the department. Chair the Health and Safety Committees in the hotel. Respond properly in any hotel emergency or safety situation. What you bring Experience required by position is from two to four years of employment in a related position with Four Seasons or other organization. Previous administration in lifesaving and property protection situations. Experienced in CPR, first aid, firefighting and crowd control. Previous police or security experience. Requires knowledge of the ability to operate computer equipment. Ability to speak, write and read in English. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: Full Time