Job Description - Director of Sales and Marketing (HOT0ASAW)Director of Sales and Marketing
Job Number: HOT0ASAW
Work LocationsWork Locations: Hilton Cartegena, Laguito Av. Almirante Brion, Cartagena
A Director of Sales and Marketing manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
What will I be doing? As Director of Sales and Marketing, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales and Marketing will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segmentsWork closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional supportPrepare company contracts for the hotel in accordance with current business and pricing conditionsMonitor offers, options, and discounts for repeat bookings for groups, congresses, and seminars in close cooperation with the Group CoordinatorDevelop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future successDirect and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely, and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking ReportsActively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetingsContribute to the development of company sales and marketing initiatives by recommending, implementing, and monitoring appropriate local activityOrganize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential GuestsProduce accurate and timely reports that meet the needs of the hotel and the management companyPrepare and present, on a monthly basis, the contribution, focus, and activity of the proactive sales team to the hotel owners and senior management teamCooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programsContribute to relevant management meetings to develop and implement sales and marketing initiativesWhat are we looking for? Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceStrong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectationsStrong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capabilities and the ability and desire to coach selling techniques to Team MembersExcellent organisational and planning skillsFlexibility to respond to a range of different work situationsAbility to work well under time pressure and/or demanding travel schedulesDemonstrated previous experience in a Sales role with the proven ability to close a saleIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the local marketKnowledge of the hospitality industryA passion for sales and target-based performanceRelevant degree, in sales, business development, or other relevant business field, from an academic institutionWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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