Requisition ID: 210838 Position: Director, AML Operations Centre, GBS Bogota Purpose Provides strategic direction, leadership, and oversight of AML Operations teams operating at GBS Bogota, which include, but aren't limited to the following: Enhanced Due Diligence Unit (EDDU), Transaction Monitoring (TM), AML Demarketing Team (ADT), Media Search Team (MST), and Name Screening Team (NS). In addition, some support is provided indirectly to the Global Strategic and Operations Services Team. Accountabilities Design, develop, and implement the AML Operations function to increase the effectiveness of the Bank's AML investigative & operational functions. Oversee operations of the EDDU, TM, ADT, NS, and MST operations and activities completed in GBS Bogota. Provide support as required for the GSOS located in GBS Bogota. Support various workstreams with operational remediation requirements, ensuring that volumes are managed, and output meets quality control requirements. Ensure that evidence and supporting documentation is managed in accordance with enterprise and regulatory requirements. Provide subject matter expertise and guidance to AML Operations & business unit representatives to mitigate risk associated with money laundering or terrorist financing. Identify opportunities for process improvements and take a lead role in the implementation and execution of process changes. Ensure effective and efficient operations of the programs including the adequacy of and adherence to the day-to-day business controls to meet obligations with respect to operational, regulatory, compliance, and AML/ATF risk as outlined in Scotiabank's policies and procedures. Hold direct reports and team accountable for meeting and maintaining expected targets/standards as described in their Job Descriptions, Annual Performance Plan, Operational Performance Commitments, and enterprise or AML Operations policies and procedures. Direct day-to-day activities in a manner consistent with the Bank's risk culture and the relevant risk appetite statement and limits. Communicate the Bank's risk culture and risk appetite statement throughout their teams. Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team. Create an environment in which the team pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct. Reporting Relationships (Job Titles only) Primary Manager: Shared Reports (solid /dotted if applicable): • SVP, General Manager, GBS Dimensions • Expected to oversee and support the daily operations, management, and performance of teams with various mandates. • Expected to provide value and drive efficiencies by identifying opportunities to reduce effort duplication and address regulatory and policy gaps. • Oversees a team of ~200. Education / Experience / Other Information • Post-secondary education with a minimum of 5 years of experience in AML, compliance, and/or audit capacity in a financial institution; or its equivalent in education and years of experience. • Certified Anti-Money Laundering Specialist or Certified Financial Crime Specialist designation is an asset. • Solid knowledge of local and major international AML/ATF regulations and regulatory reporting framework. • Ability to build strong cross-functional business relationships. • Ability to identify and implement continuous improvement initiatives to drive operational efficiency without compromising compliance requirements. • Problem-solving skills to deal with complex operational issues. • Knowledge of case management and analytics reporting. • Proven experience implementing process enhancements as well as the experience to oversee the resolution of process deficiencies. • Demonstrated integrity when working with colleagues and leading others by setting an example of required behaviors. • Excellent written and verbal communication skills, able to manage difficult conversations. • Practical knowledge of branch operations and culture. • Results-oriented, highly motivated with a keen ability to influence others. • Self-reliant and pro-active approach to work. • Strong analytical, problem-solving, and critical thinking skills with solid organization and time management skills. • Supervisory experience of diverse teams and coaching skills required. • Bilingual English – Spanish. Working Conditions • Work in a standard office-based environment; non-standard hours are a common occurrence. • Anticipated high volume of work across different geographical, language, and jurisdictional boundaries. Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr