Desktop Support Technician

Detalles de la oferta

Benefits: 401(k) Company car Dental insurance Health insurance Vision insurance Job Description Basic Functions: Be the first response to incoming tickets in the queue Conduct troubleshooting and implement resolutions Support Clients over the Phone and Onsite Solve common issues such as password resets, information requests, software installs, hardware installs/troubleshooting, creating shared mailboxes/calendars, assigning mailbox permissions, etc.
Handle vendor support calls for warranty repairs Prep, deliver and setup new computers.
Physical Computer Repair, laptops, desktops and peripherals.
Inventory Management Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction.
Fast turnaround of Customer Requests.
Must have personality and the ability to connect with people.
Interpersonal skills are just as important as technical skills.
Our business is based on long-term relationships and the candidate must continue to build those relationships.
Ability to multi-task Ability to work in a team and communicate effectively.
Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require Tier 2/Engineer level support, following ticket to resolution.
Ticketing system experience A certification


Salario Nominal: A convenir

Fuente: Appcast_Ppc

Requisitos

Trabajo Desde Casa Ios Architect

Trabajo desde casa iOS ArchitectSistemas y Tecnología Ingeniería de sistemas Computación / Otras Acerca de la compañía: BairesDev es una premiada compañía de...


Bairesdev S.A. - Risaralda

Publicado a month ago

Work From Home Golang Developer

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innov...


Bairesdev S.A. - Risaralda

Publicado a month ago

Work From Home React Engineer

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innov...


Bairesdev S.A. - Risaralda

Publicado a month ago

Work From Home Android Tech Lead

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innov...


Bairesdev S.A. - Risaralda

Publicado a month ago

Built at: 2024-11-21T14:04:46.745Z