Dental Admin Specialist

This is a remote position. Responsibilities: Maximize Insurance Collections: Collaborate with the front desk team to optimize collections by verifying insurance benefits, submitting claims, and resolving outstanding accounts. Utilize Open Dental Software: Manage patient records, treatment plans, and billing efficiently using Open Dental software, ensuring information is consistently updated and accurate. Conduct audits of patient records in line with a provided checklist, ensuring compliance, accuracy, and identifying any discrepancies. Coordinate with Billing and Collections Teams: Work closely with billing and collections staff to streamline processes, reduce claim rejections, and handle patient billing inquiries. Support Front Desk with Insurance Queries: Assist the front desk in responding to patient questions about insurance coverage, eligibility, and claim status, providing a seamless patient experience. Requirements: Experience in Dental Insurance and Collections: Background in dental insurance processes and collections, ideally with 2+ years in a dental office setting. Proficiency in Open Dental Software: Practical experience using Open Dental software, with proficiency in managing patient records, scheduling, and billing functions. Strong Attention to Detail for Auditing: Ability to conduct thorough and accurate audits of patient records, following checklist guidelines meticulously. Excellent Communication and Interpersonal Skills: Effective communication skills for liaising with the front desk, patients, and insurance providers, ensuring clear and professional interactions. Organizational Skills and Dependability: Strong organizational abilities to manage multiple responsibilities, maintain accurate records, and consistently meet deadlines. #J-18808-Ljbffr